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Privacy Policy

Last updated: April 1, 2026

1. Data Controller

IntegrAI (hereinafter "the Company"), with operations in Mexico, is responsible for the processing of your personal data. For any matter related to this Privacy Policy, you may contact us at:

2. Personal Data We Collect

a) Identification and contact data:

  • Full name
  • Email address
  • Phone number
  • Company or organization
  • Job title or position

b) Usage and analytics data:

  • Pages visited and browsing time
  • Website interactions
  • IP address
  • Device type, browser, and operating system
  • Referral source (how you reached our site)

c) Cookies and tracking technologies:

  • Session and persistent cookies
  • Browsing behavior data
  • User preferences

3. Purposes of Processing

Your personal data will be used for the following primary purposes (necessary for the service relationship):

  1. Responding to requests for information about our consulting services.
  2. Providing, managing, and following up on contracted services.
  3. Communicating with you regarding your projects or inquiries.
  4. Complying with legal and contractual obligations.

And for the following secondary purposes (marketing and site improvement):

  1. Sending communications about new services, updates, or valuable content.
  2. Analyzing visitor behavior to improve the site experience.
  3. Preparing internal usage statistics.

If you do not wish your data to be processed for secondary purposes, you may email us at privacy@integrai.com.mx at any time.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. The cookies we use include:

TypePurpose
EssentialBasic site functionality
AnalyticsTraffic and behavior measurement (e.g., Google Analytics)
PreferencesRemembering your browsing settings

You can disable cookies from your browser settings. Please note that disabling certain cookies may affect site functionality.

5. Transfer of Personal Data

Your personal data will not be sold, assigned, or transferred to third parties without your consent, except in the following cases permitted by the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP):

  • Transfers to service providers who assist us (e.g., analytics platforms, email marketing tools), who are required to maintain the same confidentiality.
  • When required by a competent authority or legal mandate.
  • To protect the rights or legitimate interests of the Company.

6. ARCO Rights

In accordance with the LFPDPPP, you have the right to:

  • Access — Know what personal data we hold about you.
  • Rectification — Request the correction of inaccurate or incomplete data.
  • Cancellation — Request the deletion of your data when you consider it unnecessary.
  • Opposition — Object to the processing of your data for specific purposes.

How to exercise your ARCO rights?

Send your request to privacy@integrai.com.mx with the following information:

  1. Full name and contact details.
  2. Clear description of the right you wish to exercise.
  3. Documents proving your identity (copy of ID/passport).

We will respond to your request within a maximum of 20 business days, as established by law.

7. Revocation of Consent

You may revoke at any time the consent you have given for the processing of your personal data, provided it does not imply a legal or contractual obligation. To do so, send your request to privacy@integrai.com.mx.

8. Data Security

The Company implements reasonable technical, administrative, and physical measures to protect your personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

9. Data Retention

Your personal data will be retained only for the time necessary to fulfill the purposes described in this Policy or while an active contractual relationship exists, unless the law requires a longer retention period.

10. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be published on this page with the corresponding update date. We recommend reviewing it periodically.

11. Contact and Competent Authority

For any inquiry, complaint, or claim related to the processing of your personal data:

If you believe your request was not satisfactorily addressed, you may contact the National Institute of Transparency, Access to Information, and Personal Data Protection (INAI): www.inai.org.mx

This Privacy Policy was prepared in compliance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), its Regulations, and the Privacy Notice Guidelines in force in Mexico.