The buyer was ready on Saturday. Somebody called back on Tuesday.
Brokerages, developers and property managers. Enquiries arrive at weekends, disclosures have to be complete, and the deal is lost in the two days nobody replied.
Enquiries, files and deposits that decide the deal.
Property rewards two things that rarely coexist: a reply within minutes and a file that is perfect. The buyer browses on Sunday and decides by Tuesday, while the disclosure pack is assembled from a template on somebody’s laptop. Our core employees answer and book the viewing immediately, build the file as documents arrive, and hold any figure that doesn’t match the deed or the registry.
What arrives, and how
Buyer messages at weekends, owner documents by photograph, portal and registry data that disagree.
What we do with it
Answer and book instantly, assemble the pack as it arrives, and reconcile every published figure to the deed.
What never leaves your people
Accepting an offer, releasing a deposit, publishing a listing.
The weekend enquiry queue, exactly as Alex filed it.
Every line carries the check that produced it, and anything held stays visible with its reason attached. Structure and logic from a live deployment; values changed.
ConsoleFileEditViewWindowTue 24 Jun 15:38«¿Cuánto sería lo menos que aceptarían por el 0908? Estoy listo para apartar hoy.»
Alex doesn’t answer that. He tells the buyer an agent will call with the position within the hour, holds the enquiry for the broker, and books nothing against a number he isn’t authorised to give. The buyer keeps his Sunday momentum; the price stays with a person.
Inside your CRM and your portals — not beside them.
Agents keep working in the CRM. Buyers keep writing on WhatsApp. What changes is that every enquiry gets an answer in seconds and the file is complete before signing, not at it.
Connected on the systems you already run
Built against the rules you’re audited on
Your checklist is the source of truth, not ours. When a rule moves and the checklist doesn’t, your compliance lead gets told.
Four of our core employees, specialized on your portfolio.
Each one arrives generic and is taught your sites, your rules and your checklist over roughly three months. Scope and permissions are set per system, by you.
Answers every enquiry within seconds in either language, qualifies it, and books the viewing straight into the agent’s calendar.
Their page →
Assembles and checks the disclosure pack, holds anything that doesn’t reconcile against the deed or the registry.
Their page →
Listing copy and imagery to your brand, adapted per portal and per format, ready for approval.
Their page →
Trust account movements reconciled daily, with deposits and disbursements matched and the exception flagged.
Their page →Most of it happens at the weekend.
One Tuesday from a live deployment, reconstructed from the audit log. Times are local.
Sara holds unit 1204 for a floor-area mismatch between the portal and the deed.
Alex answers 12 weekend enquiries and books five viewings before the office opens.
Sam delivers listing copy and six images for three new units, on brand.
Memo reconciles the trust account and flags a deposit received without a matching contract.
Sara adds the condominium arrears to the pack so the buyer sees it before the offer.
Alex qualifies two late enquiries and holds a Saturday viewing slot.
An estimate you can check, not a quote.
Every assumption is written underneath. If one of them is wrong for your operation, the number is wrong — tell us and we’ll run it on your real volumes during the diagnostic.
How many enquiries and listing files do you handle in a month?
Tell us where the
work piles up.
Send us the process that keeps your team late and we'll come back with a concrete read on what an AI employee would take off their hands — not a generic deck.
- A real person reads every message. No chatbot, no ticket queue.
- We reply within one business day, in Spanish or English.
- The first conversation is a 30-minute operational diagnosis. No commitment.
A brokerage with forty agents.
Company name withheld under NDA. Numbers verified by their own internal audit six months after go-live.
Weekend enquiries were answered on Monday, and roughly a third had already committed elsewhere. Disclosure packs were assembled per agent, and two deals had been delayed at signing by missing documents.
Alex answers every enquiry in seconds and books the viewing; Sara assembles and checks the pack as documents arrive, holding what doesn’t match the deed. No enquiry waits for Monday.
Two weeks in your pipeline, on your real enquiries.
Someone from our forward-deployment team works your enquiry queue and one real disclosure pack by hand, maps where deals actually slow down, and shows you exactly where this fits. No commitment either way.